Terms of Service

Last Updated: September 2020

Welcome to Vektra PC By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

General Terms

1.1. Acceptance of Terms
By accessing and using our website, you agree to these Terms of Service, along with our Privacy Policy and any other legal notices or conditions published on our site.

1.2. Changes to Terms
We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting on the site. Your continued use of our services following any changes constitutes your acceptance of the revised terms.

Use of the Website

2.1. Eligibility
You must be at least 18 years old to use this site. By using our services, you confirm that you are legally capable of entering into a binding contract.

2.2. Account Responsibility
You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

2.3. Prohibited Uses
You agree not to use the site for any illegal purpose or to violate any laws in your jurisdiction. You also agree not to engage in any activity that interferes with the website’s operations or the services provided.

Product Information

3.1. Accuracy of Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content available on the site are complete, reliable, current, or error-free.

3.2. Pricing
All prices are subject to change without notice. We reserve the right to correct any errors or omissions in pricing, descriptions, or availability.

3.3. Warranty
All products sold on our site are covered by the manufacturer’s warranty, where applicable. We do not provide any additional warranties beyond those provided by the manufacturer.

Orders and Payments

4.1. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or issues identified by our credit and fraud detection department.

4.2. Payment Methods
We accept various payment methods, including credit cards, cash on delivery in UAE only and other online payment systems. Payment is required at the time of purchase.

4.3. Shipping
Shipping times and costs vary depending on the product and destination. We aim to dispatch orders within 2 -3 Business Days of order confirmation. However, we are not responsible for delays caused by third-party carriers.

Returns and Refunds

5.1. Return Policy
Returns are accepted within 7 days of purchase. Products must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.Please refer to our return & cancellations policy to learn more about our return policy.

5.2. Refunds
Refunds will be processed within 7-14 Business days of receiving the returned item. Refunds will be issued to the original payment method.Please refer to our Refunds policy to learn more about refunds.

Limitation of Liability

6.1. No Liability for Indirect Damages
We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our products or services.

6.2. Maximum Liability
Our maximum liability to you in connection with any purchase is the amount you paid for the product or service.

Intellectual Property

All content, including but not limited to text, images, graphics, and logos, on this website is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written

permission.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Arab Emirates.