Privacy Policy

Effective Date: Sept/2020

 

VEKTRA PC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store [www.vektrapc.com], and your choices regarding the use of your information.

1. Information We Collect

1.1 Personal Information

• Order Information: When you make a purchase, we collect personal information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Account Information: If you create an account with us, we store your username, password, and other information you provide.
• Browsing Information: We collect information about your visit to our store, including the products you view, the links you click, and the date and time of your visit.

1.2 Automatically Collected Information

• Cookies: We use cookies to collect information about your browsing behavior, which helps us improve your experience and our services. You can manage your cookie settings in your browser.
• Device Information: We collect information about the device you use to access our store, such as your IP address, browser type, and operating system.
• Usage Data: We collect data about how you interact with our store, including pages visited, time spent on pages, and referring URLs.

1.3 Payment Information

• Third-Party Processors: We use third-party payment processors like Shopify Payments, PayPal, and others. These processors may collect and store your payment information to process transactions. We do not store your payment details on our servers.

2. How We Use Your Information

We use your information to:

• Process Orders: To fulfill your orders, including processing payments, arranging shipping, and providing you with invoices and order confirmations.
• Communication: To contact you regarding your order, respond to inquiries, and send you updates about your order status.
• Marketing: To send you marketing communications, including promotions, discounts, and product updates, if you have opted in to receive such communications.
• Personalization: To personalize your shopping experience by showing you products that we think you will like based on your previous purchases and browsing behavior.
• Analytics: To analyze trends, track sales data, and understand how visitors use our store to improve our offerings.

3. Sharing Your Information

We may share your personal information with:

• Shopify: Our store is powered by Shopify, which collects and processes your information in accordance with Shopify’s Privacy Policy.
• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, email marketing, and other business operations.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal request.

4. Your Rights

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain information for legal reasons).
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly.

5. Data Security

We implement security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

If you are accessing our store from outside United Arab Emirates, your information may be transferred to and processed in a country other than your own. We take steps to ensure that your data is treated securely in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Vektra PC
Aspin Commercial Towers, Dubai, United Arab Emirates 
hello@vektrapc.com
+97158 6911 849